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steve4567 Offline

Beiträge: 13

05.02.2020 09:02
YouTube not working – Fixes for Android devices Antworten

Fix number 1: Restart your device

Many smartphone-related problems have been fixed by restarting a device. This closes apps running in the background, among other things, which might be causing the issues you’re having.

It’s an easy and quick fix that only takes a minute or so. if you find YouTube not working, simply press and hold the power button on your device, and tap the restart option that appears on the screen. After the smartphone turns back on, open the YouTube app and check if the problem has been solved.

Step by step instructions:

Step 1: Press and hold the power button on your device.
Step 2: Tap the restart option that appears on the screen.
Step 3: Try playing a YouTube video after the device turns back on.

Fix number 2: Check your internet connection

The reason why videos aren’t playing on YouTube might be due to connection issues. If you see YouTube not working, the first thing you should do is check to see whether or not you’re connected to the internet by opening the settings menu — Wi-Fi or cellular network.

If you’re not, you have just found the problem. But if you are connected, try to search for something on Google to see if you actually have access to the internet. In some cases, you might be connected to a Wi-Fi network but there’s still no internet access due to various reasons — problems with the router, work being done on the network…

In case you can search on Google and perform other internet-related tasks except visiting YouTube, the connection isn’t to blame.

Read: What to do if your phone won’t connect to Wi-Fi

Step by step instructions:

Step 1: Open the settings menu of your device.
Step 2: Connect to a Wi-Fi or your carrier’s network — if you’re not already.
Step 3: Open the YouTube app and try playing a video.

Fix number 3: Update the operating system

There’s a chance, although a small one, that if you find YouTube not working, it could be caused by a dated version of Android. Open the settings menu on your device, select “System updates”, and download the update if available. Keep in mind that depending on your device, the “System updates” might be located under the “About phone” option in the settings menu.

Once you’ve downloaded the update, tap the Install button and let the device reboot. Then just open YouTube and check to see if the problem still persists.

Step by step instructions:

Step 1: Open the settings menu of your device.
Step 2: Find and tap on “System updates” — might be in the “About phone” folder.
Step 3: Download and install the update if available.

Fix number 4: Clear the app’s cache and data

The next fix on this list is to clear YouTube’s cache and data. The former deletes temporary data, while the latter gets rid of all app data, including various settings.

Open the settings menu on your device, tap on “Apps”, and select YouTube. The next step is to choose “Storage”, which will bring up two options: Clear data and Clear cache. Clear the cache first and check if YouTube now works as it should. If it doesn’t, go back and clear data as well to see if that solves the problem.

Read: What is cache memory – Gary explains

Step by step instructions:

Step 1: Open the settings menu of your device.
Step 2: Tap on “Apps” and select YouTube.
Step 3: Choose the “Storage” option and tap on “Clear data/Clear cache”.

Fix number 5: Check your date and time settings

Although it sounds weird, the date and time settings could be the reason for your YouTube-related issues. Google’s servers might be having trouble syncing with them if you don’t set them properly.

To fix this, head into the settings of your device, tap on “Date & time”, and make sure the “Automatic date & time” option is turned on. If this doesn’t solve the problem, move on to the next solution on this list.

Step by step instructions:

Step 1: Open the settings menu of your device.
Step 2: Tap on “Date & time”.
Step 3: Turn on the “Automatic date & time” option.

Fix number 6: Update the YouTube app

The last thing you can try if you see YouTube not working is to update the YouTube app on your device. To check if an update is available, open the Google Play Store app, select the “My apps & games” option from the menu, and check if YouTube is on the “Updates” list.

If it is, just tap the “Update” button and wait for a minute or so to complete the process. After that’s done, launch the YouTube app to check if everything is as it should be now.

Step by step instructions:

Step 1: Open the Google Play Store app.
Step 2: Tap on “My apps & games”.
Step 3: Tap the “Update” button next to the YouTube app if an update is available.

Steve Smith, a creative person who puts his skills in Technical writing by making everything easier for readers to understand the complexity of any tech-related issue like Youtube/Activate. Many popular e-magazines have released his articles. He has also been writing to people’s queries related to technology. | | |

Muskan Offline

Beiträge: 322

05.02.2020 15:07
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